TicketingPlan your visit
What are the terms and conditions concerning refunds?
According to our terms and conditions of sale, ticket purchases cannot be refunded.
A new protection scheme is available before finalizing your online booking.
Absence of cooling-off period
Under article L.221-28 of the French consumer code, the cooling-off period, during which a purchase can be cancelled, does not apply to leisure activities on a specified date.
How does ticket protection work?
Full details of the conditions and cover included with ticket protection are available in the dedicated document.
Can I transfer my ticket to someone else?
Yes. You can transfer your ticket to another person. However, you may not resell it for more than its face value, meaning the price printed on the ticket.