TicketingPlan your visit
How do I sell on my ticket ?
In accordance with the T&Cs, tickets may not be resold other than on our official resale platform.
How do I buy tickets on the official resale platform ?
Ticket availability on the platform depends on the tickets that are put up for sale by customers. We advise you to check regularly.
What type of ticket can I buy ?
Admission tickets (except Grandstand Packs) and Camping Area and Parking passes are available on the platform. We advise you to check regularly.
How many tickets can I buy on the resale platform ?
The limit of 4 Admission tickets and 2 Camping Area tickets per order also applies to the resale platform.
What are the resale and purchase rates?
No commission fees apply on to the resale platform.
Can I resell a ticket that I bought on the official resale platform ?
Yes, as long as it meets the criteria for a ticket that is available for resale.
I have put a ticket up for sale, can I get it back ?
Yes, your ticket is redeemable as long as it has not been resold.
How do I know if my ticket has been sold ?
You will receive notification when your ticket is sold.
Can I resell a non-digital ticket online ?
Yes, provided the ticket was purchased directly through an ACO sales channel. Tickets bought at group rates cannot be resold directly. Please contact Customer Service at serviceclients@lemans.org or +33 (0)2 43 543210.
I did not purchase my ticket directly from the ACO, can I resell my ticket ?
No, only tickets purchased through an ACO sales channel can be resold on the official platform.
My credit card used for payment has expired or is no longer valid. What to do ?
Please contact Customer Service serviceclients@lemans.org or +33 (0)2 43 543210
I didn't use a bank card to pay. What should I do ?
You will receive an email with instructions and a credit voucher.
I put a ticket up for sale. Can I be certain of being refunded ?
You will only be refunded if someone purchases your ticket.
When your ticket is sold, you will receive an email and the bank card used for the initial purchase will be credited within 72 hours.