USEFULINFORMATION

Informations

ENTERTAINMENT

Will there be any food and drink outlets?

Yes, there will be several eateries around the circuit. Each restaurant will observe a strict health protocol drawn up by the authorities. The restaurants’ capacity will therefore be reduced to comply with physical distancing regulations.

What entertainment will be provided?

We’re setting up three separate fan zones (the Family Fan Zone, the 24H Fan Zone, and the Tertre Rouge Fan Zone). The aim of this move is to avoid crowding in one place.
The Family Fan Zone will be split into two specific areas: an “Experience” zone and an area for children with activities on offer for 2- to 6-year-olds and for 6- to 12-year-olds. They include mini motorcycle simulators, snookball games and tree-climbing trails.
The Tertre Rouge Fan Zone will offer an array of auto entertainment options (virtual reality headsets, a simulator, go-karts, and so on).
The 24H Fan Zone will appeal to fans of the 24 Hours of Le Mans, motor racing, and all things mechanical (simulator, BATAK machine, energy bikes, etc.)

GRANDSTANDS

There are five of us. Can we sit together?

There will be no seating restrictions. All seats will be available in the grandstands.
No limits apply. Grandstands open to full capacity.

Are seats allocated or can I choose where I sit?

Seats will be allocated automatically.

REFUNDS

What about people who have tickets for the 2020 race?

If you have a voucher, your ticket order will be processed automatically before tickets go on sale. You will be allocated tickets on the basis of your 2020 voucher, adapted to the organisation set up for 2021. The Ticket Office will contact you by post to tell you what you need to do.

Will our vouchers be valid for 2022 as we can’t come to the 24 Hours in August?

Unfortunately not. You need to apply for a refund.
If you have a voucher from the 2020 24 Hours of Le Mans and can’t make it this year, please fill in this form to request a refund.

How long will it take to get my money back for my 2020 tickets?

Once you have filled in this form, your request for a refund on last year’s 24 Hours of Le Mans tickets is registered.
You will receive your refund by bank transfer within 10 days. General Data Protection Regulations (GDPR) allow bank card information to be held for up to 13 months.
For further information, please contact Ticketing on +33 (0)243 40 80 00.

VOUCHERS

How long is my voucher valid for?

Hello. Your ticket voucher is valid for 24 Hours of Le Mans tickets in 2021 only.

We had booked parking in 2020, but not General Enclosure tickets. Does the automatic allocation apply to us?

Yes. Regardless of the type of voucher you hold for 2020, your order will be processed automatically before tickets go on general sale and adapted to the organisation set up for 2021. The Ticket Office will contact you by post to tell you what you need to do.

TICKETING

When will tickets go on sale?

Hello. Tickets will go on general sale at 10:00 CEST on Monday 21 June. ACO Members will be able to book their tickets from 10:00 on 18 June.

Which areas will a 2021 24 Hours of Le Mans ticket give us access to?

You have access to all public areas, the spectator mounds, the entertainment areas and the Mulsanne and Arnage corners. However, you will not be entitled to access the paddock. You will need to purchase a Grandstand Pass for a seat in the grandstands.

How can I pay?

Hello. You have several solutions:
- A bank card is required to buy tickets on-line
- Our Official Stores take bank cards or cash
- A bank card is also required to buy tickets directly from the Ticket Office over the phone (bank transfer possible after booking)
Thank you!

Can I cancel or change my booking?

Yes, as long as payment hasn’t been made.

Where can I buy tickets to this year’s 24 Hours of Le Mans?

You can book tickets on-line at ticket.lemans.org.
You can also order them at our Official Stores in Paris, Le Mans, Rouen and Tours.
Finally, you can also book from the Ticket Office. However, in keeping with current health guidelines, we are not expecting to open the ticket kiosks during the event (a final decision on opening the ticket kiosks will be made early August).

When and how will I receive my tickets?

Tickets will only be issued electronically. Preference will be given to e-tickets for you to print at home.

TICKET PRICES

How much do tickets cost this year?

  • Race Week General Enclosure Pass: ACO Members* €53 // General public €89
  • Weekend General Enclosure Pass: ACO Members* €47 // General public €79
  • 2-Day General Enclosure Pass for Practice/Qualifying (valid Wednesday and Thursday): ACO Members* €29 // General public €49
  • Wednesday General Enclosure Pass: ACO Members* €22 // General public €36
  • Thursday General Enclosure Pass: ACO Members* €29 // General public €43
  • Weekend Grandstand Pass (General Enclosure admission + Grandstand seat): from €139 (ACO Members’ price for Grandstands T17 & T18*)
  • Race Week Grandstand Pass (Race Week General Enclosure admission + Weekend Grandstand seat): from €149 (ACO Members’ price for Grandstands T17 & T18*)

*limited to 2 tickets per Member

Does the price include a shuttle service? A parking space?

The ticket does not include a parking space. We are examining the possibility of setting up a shuttle service in compliance with health regulations.

CHILDREN

My children had free admission last year. Will I get a free admission this year?

If your children are still under 16 (born after 22 August 2005), they can attend the 2021 race free of charge.

I want to bring my children. Will I have to pay for them too?

The General Enclosure admission ticket is free for under-16s (born after 22 August 2005) and the Grandstand pass (admission + grandstand seat) is free for under-8s (born after 22 August 2013).

STUDIENTS

Are reduced prices available for students?

Student rates will apply on site for the 2021 race on presentation of proof of registration at an educational establishment.

CLUB/MEMBERS

I was an ACO Member when I ordered tickets for 2020. As I’ve paid for a year’s membership for nothing due to COVID, I hope the ACO Member rate will apply this year too. Or do I have to renew my ACO membership for the tickets to be valid?

Your ACO membership has entitled you to a year-round array of services and benefits, including store discounts and ACO activities. Club benefits:

How can I purchase tickets for the 2021 race?

To purchase tickets at the Member rate, simply call us on +33 (0)243 40 8000. You can also email us at ticket@lemans.org or via the website https://www.lemans.org/en/ticketing
You can also purchase them at our Official Stores in Paris, Le Mans, Rouen and Tours.

Can I buy tickets for my friends and family?

Members can buy two 2021 race tickets with a 40% discount as well as two General Enclosure or Race Week tickets at the non-members’ price. You can give the other tickets to whom you choose.

Can I join Club ACO?

You have until 10:00 on 17 June to become an ACO Member.
The Club will be delighted to welcome you among its members to allow you to benefit from the early availability of tickets.
Membership will be available from 21 June.

You have several ways of joining Club ACO:
By telephone on +33 (0)243 40 50 60
Via the website https://www.lemans.org/fr and selecting ACO Members in the menu on the left of the screen

COVID-19 INFORMATION

If I test positive for Covid-19 a few days before the race, can I get a refund?

No

The person coming with me has tested positive for Covid-19. Is their ticket cancelled?

That person will not be admitted to the circuit and you cannot claim a refund.

Is there any insurance or guarantee to cover me if I’m prevented from coming?

No

What happens if the race is postponed or held behind closed doors?

This is not envisaged at the moment. However, should the health situation require that the race be held behind closed doors, tickets will be refunded. Postponement is currently not an option.

Am I free to move around once inside the circuit?

Yes, in all public areas while observing the health and safety protocol.

HEALTH PASS

What health measures will be implemented?

The health pass introduced by the French Government will apply for the 2021 24 Hours of Le Mans. Facemasks must be worn by everyone aged 11 and over and spectators shall observe physical distancing guidelines (1 meter).
The health pass requires proof of one of the following:
1. A negative PCR test result within the last 72 hours
2. Full vaccination (completed at least two weeks prior)
3. That you have recovered from COVID-19, attested by a positive test result, at least 2 weeks and no more than 6 months old.

Do I need to be in possession of a health pass to enter the circuit?

Yes. This is a requirement of the health authorities. Mandatory checks will be set up before entry to the circuit.
The health pass requires proof of one of the following:
1. A negative PCR test result within the last 72 hours
2.Full vaccination (completed at least two weeks prior)
3. That you have recovered from COVID-19, attested by a positive test result, at least 2 weeks and no more than 6 months old.

Une assurance ou garantie est-elle prévue en cas d'empêchement ?

HEALTH PASS FOR FOREIGN VISITORS

Which international methods will you accept, to prove Covid vaccination? The TousAntiCovid app is for French citizens only.

From 21 June, the French government states that it will be possible for those with a foreign vaccine or test certificate to convert it into an EU format so it can be scanned into the TousAntiCovid app. The process for doing this has not yet been clarified.

Before 21 June, visitors from overseas who want to attend an event in France for which a health pass is needed should arrive in France more than 72 hours beforehand and take a PCR or antigen test in France. A negative test result will work as a paper form of the health pass.

EVENT FORMAT

What format will the 24 Hours of Le Mans take in 2021?

As per the regulations laid down by the health authorities and the current health situation which is favourable for the 24 Hours of Le Mans to be held with spectators present. We shall welcome 50,000 spectators in compliance with health guidelines.

Will we be free to move around from one point of the circuit to another?

Yes, in the public areas, on the spectator mounds, in the Race Village and at Mulsanne and Arnage corners in compliance with the health and safety protocol in force.

EVENT SCHEDULE

Is Free Practice open to the public?

Yes, these sessions will be held on Wednesday 18 and Thursday 19 August.

Will the Drivers Parade and Scrutineering take place?

There will be no Drivers Parade. Scrutineering will be conducted at the circuit (like last year) but will not be open to the public.

When will we be allowed admission to the circuit with a ticket?

We shall welcome spectators on Wednesday, Thursday and Friday, and then non-stop from Saturday morning until Sunday late afternoon. The race starts at 16:00 on Saturday and ends at 16:00 on Sunday.

What is the schedule for this year’s 24 Hours of Le Mans?

  • Sunday 15 August: Test Day (closed to the public)
  • Wednesday 18 August: Free Practice 1 (14:00–17:00), Qualifying (19:00–20:00) and Free Practice 2 (22:00-00:00)
  • Thursday 19 August: Free Practice 3 (14:00–17:00), Hyperpole (21:00–21:30) and Free Practice 4 (22:00–00:00)
  • Saturday 21 August: Race start at 16:00
  • Sunday 22 August: Race finish at 16:00

FOLLOWING THE RACE

Where can I watch the race?

In France, the race will be broadcast by L’Equipe and Eurosport. Details of other broadcasters will be published in due course.

PARKING / ACCOMMODATION / ACCESS

Is the campsite open?

Yes, we are planning to open campsites outside the general enclosure.

How can I get to my car (if the parking areas are closed)?

Parking areas will close one hour after the end of track action on Wednesday and Thursday. They will be open non-stop on Saturday.

When do the parking areas open and close?

Parking areas will close one hour after the end of track action on Wednesday and Thursday. They will be open non-stop on Saturday.