FAQs - green ticket

From the <a href="https://ticket.24h-lemans.com/content" rel="noopener noreferrer" target="_blank">Official ticket office</a>Open an account, then book your tickets.

How can I get a Green Ticket?

It’s our way of rewarding spectators who use low-carbon transport to get to the circuit and is part of our Race to 2030 pact. You are eligible for a Green Ticket if you use one of the following means of transport to come to the race: <ol><li data-list="bullet">Electric Vehicle</li><li data-list="bullet">Hybrid (or rechargeable) Vehicle</li><li data-list="bullet">Train</li><li data-list="bullet">Tramway</li><li data-list="bullet">Carpooling</li></ol>

What is the Green Ticket?

Once you have registered and confirmed your order we will send a receipt to the email address you entered when you registered. As soon as you can, please send your proof of eligibility to:<a href="mailto:greenticket@lemans.org " rel="noopener noreferrer" target="_blank" style="color: blue;">greenticket@lemans.org</a><a href="mailto:greenticket@lemans.org " rel="noopener noreferrer" target="_blank" style="color: black;"> </a> If you did not receive the email from us, please check the email in your ACO account. Typos happen!If you ordered in “guest” mode, we advise registering with us to monitor your orders.

Has my order been processed?

what's this ?

<ol><li data-list="bullet">Vehicle Identification papers</li><li data-list="bullet">Proof of carpooling</li><li data-list="bullet">Train ticket to Le Mans</li><li data-list="bullet">Tram ticket and proof of residence in Le Mans</li></ol> Please send proof of transport used to <a href="mailto:greenticket@lemans.org " rel="noopener noreferrer" target="_blank" style="color: blue;">greenticket@lemans.org</a><a href="mailto:greenticket@lemans.org " rel="noopener noreferrer" target="_blank" style="color: black;"> </a>

To prove eligibility, please send us a copy of your

<ol><li data-list="bullet">Hybrid (or rechargeable) Vehicle</li><li data-list="bullet">Electric Vehicle</li><li data-list="bullet">Carpooling</li><li data-list="bullet">Train </li><li data-list="bullet">Train</li><li data-list="bullet">Tramway</li><li data-list="bullet">Bicycle</li></ol> There will be a bicycle park at the East gate

Transport concerned

A group rate is applicable for the purchase of 25 or more Weekend General Enclosure tickets ordered at the same time. To book tickets at the Group rate, please call Ticketing on +33&nbsp;243&nbsp;408&nbsp;000 or send an email to <a href="mailto:ticket@lemans.org" rel="noopener noreferrer" target="_blank" style="color: blue;">ticket@lemans.org</a>.

What is the group rate?

With a Green Ticket, you get 10% off race passes: Week pass, Weekend pass, alone or with grandstand seats. Don’t forget to collect your free Eco-Cup from the Green Ticket kiosk. We donate €1 per ticket to support a low-carbon project.

What are the benefits?

A Green Ticket is subject to proof of eligibility. Reminders to send proof will be issued automatically. If we have not received proof after 3 reminders, the Green Ticket will be cancelled.

Ticket Cancellation

Under-16s accompanied by an adult ticket-holder are admitted free of charge. Please show photo ID at the gate.Children will be issued with a bracelet on which to write their name and your telephone number. Admission to the grandstands is free for children under 8 sat on an accompanying adult’s lap (in possession of a valid General Enclosure+Grandstand ticket). For children aged between 8 and 16, a special rate applies for grandstand tickets. Upload proof of age when ordering.

Are children admitted free of charge?

Eligibility

Access your online account to print your e-ticket.E-tickets should be printed in colour or black-and-white, on a sheet of white A4 (21x29.7cm) paper. To avoid rejection, please make sure the impression is of good quality and clearly readable. Alternatively, download the Mbillet version of your ticket on your smartphone. Secure delivery (DHL): availability depending on your delivery address (additional charges apply).

How do I retrieve my ticket?

Given the specific nature of the various passes (hospitality/paddock), they are sent by secure delivery (e.g. DHL) up to one week before the start of the event. For last-minute orders placed nearer to the event, passes will be available for collection at the Accreditation Centre. ID will be required.

What if I’ve got a voucher?

TICKET COLLECTION

In accordance with French regulations applicable to ticketing and our general terms and conditions of sale, purchases are binding and cannot be refunded. NO COOLING-OFF PERIODUnder article&nbsp;L.121-21-8 of the French Consumer Code, the statutory cooling-off period, during which a purchase can be cancelled, does not apply to leisure activities on a specified date. See our General Terms and Conditions of Sale.

What are the terms and conditions concerning refunds? 

Yes, tickets are transferable.However, it is forbidden to resell a ticket for more than its face value.

24H LE MANS

FAQs - green ticket

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Eligibility

TICKET COLLECTION

REFUND

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PREMIUM partners

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