FAQs - ticketing

<ol><li data-list="bullet">Pitches in the following areas are available for booking: ARNAGE, BEAUSÉJOUR, ÉPINETTES, GARAGE VERT, HOUX, HOUX-ANNEXE, HOUX-ANNEXE CLUB, MULSANNE and TERTRE ROUGE.</li><li data-list="bullet">A new area will be available: the HIPPODROME.</li><li data-list="bullet">BEAUSÉJOUR, ÉPINETTES, HOUX and TERTRE ROUGE will be open from Test Day (2 June) until after the race on 11 June.&nbsp;</li><li data-list="bullet">ARNAGE, GARAGE VERT, HOUX-ANNEXE, HOUX-ANNEXE CLUB, HIPPODROME and MULSANNE will be open from Tuesday 6 June until after the race on 11 June.</li><li data-list="bullet">Last check-out for all camping areas is midday on 12 June.</li><li data-list="bullet">BLEU NORD, BLEU SUD and EXPO are closed.</li></ol> <img class="lemans-rich-picture" alt="Plan aires d'accueil et parkings" src="https://lemans-prd.storage.googleapis.com/uploads/assets/faq/ad5a95b2-8436-4731-b846-395395802789">

CAMPING AREAS

<ol><li data-list="bullet">Passes are available for the following car parks: EXPO, PANORAMA (formerly Rouge), ARNAGE-MULSANNE and the PZ54 for motor homes.&nbsp;</li><li data-list="bullet">Car parks BLANC, VERT and BLEU are closed to the public.</li><li data-list="bullet">Car park ROUGE has been renamed PANORAMA.&nbsp;</li><li data-list="bullet">Free parking will also be available for the 24 Hours of Le Mans Centenary. Full details to come.</li></ol> <img class="lemans-rich-picture" alt="Plan aires d'accueil et parkings" src="https://lemans-prd.storage.googleapis.com/uploads/assets/faq/ad5a95b2-8436-4731-b846-395395802789">

CAR PARKS

CAMPING AREAS & CAR PARKS

<ol><li data-list="bullet">Practice &amp; Qualifying + Race Day Passes are available for sale now. The pass is valid for practice and qualifying sessions on Sunday 4 (Test Day), Tuesday 6 (entertainment), Wednesday 7 and Thursday 8 (practice sessions) and for the race on Saturday 10 and Sunday 11 June.&nbsp;</li><li data-list="bullet">The GREEN TICKET discount is valid for this pass (conditions apply).&nbsp;</li></ol>

PRACTICE & QUALIFYING + RACE DAY PASS

From the <a href="https://ticket.24h-lemans.com/content" rel="noopener noreferrer" target="_blank">official ticket office</a>.Open an account, then log in and buy your tickets.

Where to purchase tickets?

Once you have confirmed your order, you will receive a confirmation email at the address you gave when you opened your account. If you haven’t received it, check the spelling of the address you gave in your account. Typos happen!If you ordered in “Guest” mode, we recommend that you create an account to keep track of your orders more easily.

HAS MY ORDER BEEN REGISTERED?

Yes. Tickets are available at ACO stores in Paris, Rouen, Tours and Le Mans. <a href="https://boutique.lemans.org/en/stores" rel="noopener noreferrer" target="_blank">Click here for addresses</a>. You can also get tickets from official outlets including: Francebillet, Ticketmaster, Fnac, Carrefour, Auchan, Leclerc, etc.Only Admission tickets and Admission+ Grandstand tickets are available from these outlets. N.B. Make sure you buy your tickets from reputable agents such as above. It is not advised to purchase from unofficial websites or touts outside the gates. You could be charged extra and the tickets sold may be bogus.

CAN I BUY TICKETS IN A STORE?

BUYING TICKETS

Yes, current members are offered tickets at a special rate. When booking, make sure you use the same email address as your membership account.Your benefits will be valid for the full duration of membership, i.e. 365 days. To take out or renew membership, <a href="https://www.lemans.org/en/aco-members/club-offers" rel="noopener noreferrer" target="_blank">click here</a>.

IS THERE A SPECIAL ACO MEMBER RATE?

The Early Bird (or presale) rate is a special discount available for the first few weeks of ticket sales, applied to the Race Week and Weekend tickets, with our without grandstand seats.

WHAT IS THE EARLY BIRD RATE?

Yes, there is a special rate for Admission tickets for you and the person accompanying you. If you are visiting from abroad, please show your “blue badge” disabled parking permit to prove eligibility.

I have a disability. Is there a special PRM* rate?

Yes. Please present a valid student card and photo ID.* Purchase online (upload proof of student status for online purchases), at the gates, or from our ticket office on + 33 (0)2 43 40 8000 or by at email <a href="mailto:ticket@lemans.org" rel="noopener noreferrer" target="_blank">ticket@lemans.org</a>. Rates also apply to 16 to 18-year-olds in full-time education. The ticket office reserves the right to ask for supplementary proof or to cancel the order if the document does not fulfil requirements.

IS THERE A STUDENT* RATE?

The group rate is applicable for the purchase of 25 or more Admission tickets ordered at the same time. To book tickets at the Group rate, please call Ticketing on +33&nbsp;243&nbsp;408&nbsp;000 or send an email to <a href="mailto:ticket@lemans.org" rel="noopener noreferrer" target="_blank">ticket@lemans.org</a>.

What is the group rate?

Yes. Under-16s accompanied by an adult ticket holder are admitted free of charge (Admission only, does not include grandstands or other access). Please show photo ID at the gate.Children will be issued with a wristband on which to write their name and your telephone number. Admission + Grandstand tickets are free for anyone under 8 on the day of the race and accompanied by at least one adult with an Admission + Grandstand ticket. These children will be seated on the adult’s lap. Special rates apply to children aged 8-16. Please upload relevant proof at the time of order.

Are children admitted free of charge?

SPECIAL RATES / CONCESSIONS

It is no longer possible to buy a Grandstand ticket alone. Grandstand seats are now only available as part of a pack including your Admission ticket. Three packs are available (Week, Paddock and Weekend).

Can you still buy Grandstand tickets without an Admission ticket?

GRANDSTANDS

Yes, you have access to the Support Paddock on Wednesday and Thursday during the free practice sessions.On race days, you will need a Paddock pass to enter the Working and Support Paddock areas.Spectators with this pass get exclusive access for a peek behind the scenes during the race.

Can we visit the paddock?

PADDOCKS

The official online ticket office accepts payment by MasterCard, Visa or American Express.

How can I pay online?

In stores and at the gates, we accept payment by credit/debit card or cash.

How can I pay in ACO Stores?

Yes, you can.To do so, please call Ticketing on +33&nbsp;243&nbsp;408&nbsp;000 or send an email to <a href="mailto:ticket@lemans.org" rel="noopener noreferrer" target="_blank">ticket@lemans.org</a>.

Can I order over the telephone and then pay by bank transfer? 

No, we do not accept payments by cheque.

CAN I PAY BY CHEQUE?

HOW TO PAY

Access your online account to print your e-ticket. E-tickets should be printed in colour or black-and-white, on a sheet of white A4 (21x29.7cm) paper. To avoid rejection, please make sure the impression is of good quality and clearly readable. Alternatively, download the Mbillet version of your ticket on your smartphone. Secure delivery (DHL): availability depending on your delivery address (additional charges apply).

How do I retrieve my ticket?

Given the specific nature of the various passes (hospitality/paddock), they are sent by secure delivery (e.g. DHL) up to one week before the start of the event. For last-minute orders placed nearer to the event, passes will be available for collection at the Accreditation Centre. ID will be required.

What if I’ve got a voucher?

TICKET COLLECTION

In accordance with French regulations applicable to ticketing and our general terms and conditions of sale, purchases are binding and cannot be refunded. NO COOLING-OFF PERIODUnder article&nbsp;L.121-21-8 of the French Consumer Code, the statutory cooling-off period, during which a purchase can be cancelled, does not apply to leisure activities on a specified date. See our <a href="https://www.24h-lemans.com/en/general-terms" rel="noopener noreferrer" target="_blank">General Terms</a> and <a href="https://www.24h-lemans.com/en/conditions-of-sale" rel="noopener noreferrer" target="_blank">Conditions of Sale</a>

What are the terms and conditions concerning refunds? 

Yes, tickets are transferable.However, it is forbidden to resell a ticket for more than its face value.

24H LE MANS

FAQs - ticketing

CAMPING AREAS & CAR PARKS

PRACTICE & QUALIFYING + RACE DAY PASS

BUYING TICKETS

SPECIAL RATES / CONCESSIONS

GRANDSTANDS

PADDOCKS

HOW TO PAY

TICKET COLLECTION

REFUNDS

Major Partner

PREMIUM partners

OFFICIAL partners

Official suppliers